I am a "people person," and get a lot of energy from those around me, so working with others to help them grow is extremely gratifying for me. Helping people work better together to achieve big things is powerful and exciting. Over the years, I've learned a lot about building teams, trust, and myself in the process. It's made me proud to help grow designers and advocate for them at the corporate level.
Here are some of the things I value on my teams. I share this README (think "how to use this software," but for a person) document with my teammates, and encourage them to do the same and create a version for themselves.
I love feedback, and believe in feedback as a key piece of building a team that trusts each other. I treat feedback as an ongoing thing, and not just as part of a formal review. It happens every day, in one-on-ones, and I love recieving it myself. I want my teams to to feel safe, happy, and fulfilled — building healthy feedback into team culture is a great way to do that. I believe feedback is most powerful when positive in nature, but work hard to give clear, specific, actionable feedback regardless of type.
My teams do multiple types of feedback — ad-hoc, all team, and domain-specific (think "shared focus-area"). These multiple contexts allow for differing viewpoints to be heard, and supports serendipitous connections, minimizing double-work and inconsistencies across multiple products that may have similar needs and UI.
I do half hour one-on-ones with each team member once a week. I treat this meeting as their meeting, asking them to come prepared with things to talk about. It doesn't have to be work-related...in fact one-on-ones are often a place I really get to know my teammates. If they don't have an agenda, I use the 10/10/10 method — 10m on “what’s going on with you?,” 10m on feedback, and 10m on talking about the future as well as coaching and growth opportunities. Or sometimes we just shoot the shit because we all live in computer camera windows 24/7 and that can start to suck sometimes.
Once a month, we try to spend time on specific goals-related topics, where we check in on progress with any career or skills goals they have set, and once quarterly do an extended sync to set and clarify goals moving forward. This also provides a great checkpoint for the review cycle, making formal reviews much easier and more effective.